Terms and Conditions
In order to maintain high standards of care, it is important that parents are aware of the following terms and conditions:-
If you wish to enrol your child, please confirm you have read and accepted the terms and conditions and complete the enrolment form.
1. AGE OF CHILD
The Day Nursery cares for children from 3 months to 11 years.
2. OPENING HOURS
Our opening hours are 7am-6pm Monday to Friday. Parents are reminded that our registration only allows us to have children on the premises between these times; therefore parents are requested to adhere to these times. The Nursery reserves the right to charge a late collection fee of £1 per minute for children remaining at the Nursery beyond the time specified on their contract. If any other person other than a parent is collecting a child, we MUST be informed who that person is, and they will be required to show a form of ID and password prior to collection of the child.
It is important for the Nursery to be notified if your child is to be absent. This can be done by phoning the Nursery.
The Nursery is open 51 weeks a year. It will be closed on statutory bank holidays and 1 (one) week at Christmas.
A non-refundable registration fee of £50.00 is payable upon registration of your child with the Nursery. A deposit of £100 will be required to secure your child's nursery place, which is refunded upon receipt of your final months payment.
Fees must be paid in advance on a Monday or the first day of attendance. The fees are payable at all times, and there will be no reduction for part weeks your child is absent. Once sessions are booked, Nursery fees are payable whether the child attends the Nursery or not, for example if your child is unwell and cannot attend Nursery, the fees for those missed sessions must still be paid.
Fees will be reviewed annually; parents will be informed of any changes in advance. Fees may be paid in cash or online transfer. If you should experience difficulty in paying your fees, you must speak to the nursery manager immediately, so that we can agree a payment plan. Failure to do so will result in an arrears charge of 10% being added to the outstanding amount. No further holiday discount is given. Therefore full fees are payable for those weeks shortened by Bank Holidays.
Please Note: The management reserves the right to terminate the provision of Nursery care services without giving notice in the event of non-payment of fees on the due date.
Any child with a doubtful rash, sore throat or discharge from the eye, should be kept at home until a doctor has certified the child well. In case of diarrhoea and/or vomiting your child cannot return to the nursery until they have been symptom free for 48hrs. Should a child become sick at the nursery every effort will be made to contact the parents. Please make sure we know where to contact you during nursery hours. We reserve the right to remove the child to hospital in an emergency. Medicines are not administered at the nursery unless the parent is prepared to provide clear written instructions for dosage etc.
When weather permits children will be taken outside so clothing must be suitable. All children should be provided with a pair of soft shoes/slippers in a bag, which can be hung with their coat on a peg provided. Please mark your child’s name on clothing etc.
Babies will need to be provided with nappies and a change of clothing each day.
Articles left at the Nursery are at the owners risk.
Children are not to bring jewellery, money or other valuables to the nursery. Merry Kidz Day Nursery cannot be held liable for the loss or damage of any item belonging to the public on the premises, this includes children's toys, clothes, buggies and parents motor vehicles.
Full day children will be provided with a freshly cooked lunch and snacks. We attempt to provide a varied diet. The menu is displayed in the nursery. All children will have a mid morning or afternoon snack. Please inform us if your child should not be given certain foods or drinks. Children are not to bring sweets, chocolate or fizzy drinks to the nursery.
10. LEAVING THE NURSERY
We require at least 4 (four) weeks written notice of your intention to leave. We are concerned for the happiness of your child. We reserve the right to remove a child from the nursery for any breach of the terms and conditions. We also reserve the right to terminate any child's enrolment or restrict access to parent/carer/guardian or child, at any time without notice, in consideration of the protection of other children and staff, and the well-being and smooth operation of the nursery. Any disruption caused by a parent or child that is deemed inappropriate or not conducive to a nursery environment, or undermines the reputation of the nursery, or its staff, will be cause for termination at the discretion of the management.
A deposit of £100 will be required to secure all advance bookings. This will be fully refunded off your final month’s fees provided you take up the pre-booked place, otherwise it will be non-refundable.
The deposit is non-refundable if you fail to take up your pre-booked place.
12. FORCE MAJEUR
Merry Kidz Day Nursery are unable to offer any refunds or compensation for closure or suspension of nursery activities as a result of third party action, such as fire, flood or inclement weather.